Returns and Exchanges Policy

At Intag Laptop Stores, we strive to ensure your technology meets your expectations with a hassle-free 14-day return window for all hardware. If your device is defective or does not suit your professional needs, we are committed to providing a swift resolution through exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to 'Order History' to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack the Device

  Secure the laptop in its original manufacturer packaging, including all accessories, manuals, and power adapters to ensure a full refund.

• 3.
  Ship to Service Center

  Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.